FAQ

bajilive FAQ — answers to your questions

From claiming bonuses to withdrawing funds, mobile app usage and responsible gaming — here you will find clear, detailed answers to the most common questions from bajilive users, all in one place. Browse the sections below — your question is likely already here.

Welcome Bonus

New players often have questions about the bajilive 150% welcome bonus. This section clearly explains the rules for claiming the bonus, wagering requirements, and which games the bonus applies to.

Register a new account on the bajilive Login page and keep the bonus option active when making your first deposit. bajilive offers a 150% welcome bonus — meaning if you deposit ৳1,000 you get ৳1,500 as a bonus, making your total balance ৳2,500. Maximum bonus is ৳5,000. To withdraw bonus winnings, you must first wager the bonus amount 25 times.
Example: ৳1,000 deposit → bonus ৳1,500 → total balance ৳2,500 → wagering ৳1,500 × 25 = ৳37,500

Yes, bajilive allows you to cancel an active bonus from the bonus section of your account. However, cancelling the bonus will also remove any winnings earned from that bonus. The original deposit amount remains intact. Think carefully before cancelling, as you cannot receive the welcome bonus a second time on the same deposit.

The bajilive welcome bonus has a set expiry period. You must complete the wagering requirement within the specified time after the bonus is credited, otherwise the bonus expires and is removed from your account. Check the Terms and Conditions page for the exact timeframe, or contact the support team.

At bajilive, welcome bonus wagering generally applies to slot games and most table games at bajilive Casino. Whether cricket or other sports betting counts toward bonus wagering is stated in the promotion's terms. Live casino bets typically have a lower wagering contribution. Check the Terms and Conditions to be sure.

bajilive gives a 150% bonus, but the maximum bonus is ৳5,000. So if you deposit ৳6,800, your bonus will be ৳5,000 (capped at the maximum), making your total balance ৳11,800. Wagering requirement: ৳5,000 × 25 = ৳1,25,000 — once you bet this amount, your bonus winnings become withdrawable.
Note: Wagering is calculated on the bonus amount only, not the total balance.

The welcome bonus is available only once, on your first deposit. However, bajilive has a weekly recharge offer — eligible members receive a 30% bonus up to ৳5,000 each week, with a minimum deposit of ৳500 and a 20x wagering requirement on the bonus. Several other regular promotions are also active, including a cricket festival bonus and daily slot offers.

Responsible Gaming

bajilive takes responsible gaming seriously. This section provides detailed answers on the 21+ age requirement, setting deposit limits, and ways to keep yourself protected.

To participate in casino and betting activities at bajilive, you must be at least 21+ years old. Age is verified at registration and may be confirmed later via a government-issued ID. Minors are strictly prohibited from creating accounts or playing any games. See the responsible gaming page for detailed guidelines on this.

Yes, bajilive account settings allow you to set a personal deposit limit. You can set a limit on a daily, weekly or monthly basis as you see fit. Reducing the limit takes effect immediately, but increasing it generally requires a waiting period — which helps prevent impulsive decisions.

bajilive offers a cooling-off feature that lets you temporarily pause gaming activity on your account for a set period. There is also a longer-term self-exclusion option, where your account remains closed until a specified period has ended. Contact the support team to use either of these features.

If you feel you are losing control of your gaming, contact bajilive's 24/7 support — they will help you take the right steps. For mental health support in Bangladesh, you can reach Kaan Pete Roi (01779-554391) or the National Mental Health Helpline. More information is available on bajilive's responsible gaming page.

A bajilive account is for personal use only and sharing it is not allowed. Use a strong password and enable two-factor authentication to prevent others from accessing your account. If you suspect unauthorised access, change your password immediately and notify the support team.

Yes. bajilive believes gaming should be entertainment, not a way to deal with stress. The site has a detailed responsible gaming page with tips for self-monitoring, advice on setting limits, and a list of help resources. For any concerns, the 24/7 support team is ready to assist in Bengali.

Mobile Usage

This section covers all questions about using the bajilive Android and iOS apps, clearing cache, and device compatibility.

The bajilive Android APK is available through official channels. Downloading from third-party sources carries security risks, so always use the official source. You can find more information on the bajilive APK page. Before installing, you may need to enable "Unknown sources" in your phone's settings.

Yes, bajilive also has an iOS version available through official channels. The bajilive app page has full details on both the Android and iOS apps. The full site also works easily in a mobile browser — you can play without the app.

On Android: go to Settings → Apps → bajilive → Storage → Clear Cache. In the mobile browser (Chrome): tap the three-dot menu in the address bar → History → Clear browsing data — select Cached images and files. On iOS in Safari: go to Settings → Safari → Clear Website Data. Then log in again.

bajilive runs smoothly on Android 5.0 or above and iOS 11 or above. The site can also be used from desktop browsers (Chrome, Firefox, Edge, Safari). A good internet connection (4G or Wi-Fi) is recommended for live casino or live streaming games.

You can easily create a shortcut from Chrome or Safari without the app. Chrome (Android): open bajiliveapp.cam → tap the three-dot menu → "Add to Home screen". Safari (iPhone): tap the Share button → "Add to Home Screen". This creates an app-like shortcut — handy for logging in, depositing or opening games.

First, clear your browser cache and make sure your internet connection is stable. If you have forgotten your password, use the "Forgot password?" link on the bajilive Login page to reset it. If the problem continues, contact 24/7 live chat support — help is available in Bengali.

Money Withdrawal

This section answers all common questions about withdrawal times, conditions, and the rules for withdrawing bonus winnings via bKash, Nagad, Rocket, or bank transfer.

Withdrawal requests on bajilive are generally processed in 30 minutes to 3 hours. bKash, Nagad, and Rocket are usually faster. The same timeframe applies to Upay and bank transfers. For bank transfers, funds can be sent to major banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank.

The minimum withdrawal amount on bajilive is ৳800. This limit applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Before withdrawing, make sure your account is verified and that there are no remaining wagering requirements on any active bonus.

Yes. bajilive operates 24/7 — you can submit a withdrawal request at night, on Fridays and Saturdays, or on public holidays. Processing is always completed within 30 minutes to 3 hours. If there is an unusual delay, contact the support team — they provide assistance in Bengali around the clock.

No — winnings earned from a bonus cannot be withdrawn directly. You must first wager the bonus amount the required number of times. The wagering requirement is 25x for the welcome bonus, 20x for the weekly recharge, and 18x for the daily slot offer. Winnings become withdrawable once the wagering requirement is met.

No. bajilive's policy only allows withdrawals to a mobile wallet or bank account registered in the account holder's own name. Requests to send funds to another person's number may be rejected, and could cause additional issues during account verification. Always use a payment method registered in your own name for secure transactions.

If more than 3 hours have passed, contact bajilive via live chat or write to the support email. Providing your transaction ID and the time of your request will help resolve the issue faster. Withdrawals are often held up when account verification is incomplete, so it is best to submit your ID documents in advance.
Support

Still have questions? The support team is always ready

If you do not find your answer on this FAQ page, the bajilive support team is available 24 hours a day, 7 days a week — in both Bengali and English.

Live Chat

Click the chat icon at the bottom-right corner of any page on the site to start a live chat. You can get quick help with everything from general questions to account issues.

Email Support

For detailed issues, get in touch by email. The team replies in both Bengali and English.

[email protected]

Join bajilive — get a 150% welcome bonus

150% bonus on your first deposit, up to ৳5,000 — starting from ৳500.

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