bajilive Terms and Conditions

Definitions and Introduction

These Terms and Conditions ("Terms") govern the legal relationship between users ("user" or "member") of the bajilive platform and all services under it, and the authority operating those services. From the moment a member begins using the service — whether through the bajilive website, mobile application or any other channel — they are considered to have automatically accepted these Terms.

The meanings of some important terms used in this document are described below:

• "Platform" — bajilive's website, app and all associated digital services.
• "Account" — the personal user profile of a registered member.
• "Bet" — money placed for the purpose of participating in sports betting or casino games.
• "Bonus Funds" — additional balance added to an account under various promotions, which must meet specified wagering requirements before it can be withdrawn.
• "Wagering Requirement" — the condition specifying how many times bonus funds must be wagered before they can be withdrawn.
• "KYC" (Know Your Customer) — the process of verifying a member's identity.

bajilive is an online gaming and sports betting platform that provides entertainment to members in Bangladesh. These Terms are written in English and apply to members in Bangladesh.

Registration and Account

2.1 Registration Requirements

To open an account on bajilive, an applicant must be 21 years of age or older. All information provided at registration — name, date of birth, mobile number and identity document details — must be accurate and truthful. Providing false information may result in the account being closed at any time and all balances in the account being forfeited.

2.2 One Member, One Account

Each person, household, mobile device, IP address or payment method may have only one bajilive account. If multiple accounts are found, all of them will be closed and any associated bonuses will be cancelled.

2.3 Account Security

Members must keep their login credentials — username and password — completely confidential. Allowing any third party to use the account is strictly prohibited. The account holder is solely responsible for all transactions and activities carried out through their account. If a member suspects unauthorised access to their account, they must notify the bajilive support team immediately.

2.4 Identity Verification (KYC)

bajilive may at any time request a national identity card, passport or other government-issued document to verify a member's identity. Withdrawal requests may be put on hold until verification is complete. This is a standard process required to prevent money laundering and to protect members.

Age Verification and Eligibility

The minimum age to place bets or play casino games on bajilive is 21 years. If evidence is found that a minor is using the platform, their account will be closed immediately and all transactions will be considered void. Keeping minors away from gambling is one of bajilive's primary responsibilities.

A person will not be considered eligible to use bajilive in any of the following circumstances:

• Under 21 years of age.
• The account has previously been permanently closed for any reason.
• The person has self-excluded themselves under a self-exclusion programme.
• Online gaming is strictly prohibited in the region from which access is being made.

If members feel concerned about their gaming habits, they can follow our responsible gaming guidelines, which contain detailed information on voluntarily setting limits and self-exclusion.

Financial Transactions

4.1 Deposits

The minimum deposit amount on bajilive is ৳500. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank and most scheduled banks). Once a deposit is completed, it is added to the account balance.

Members may only use payment methods registered in their own name. Deposits sent from third-party accounts are not accepted, and in such cases funds may be returned or the account may be suspended.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. After a withdrawal request is submitted, processing is generally completed within 30 minutes to 3 hours. Withdrawal methods are the same as deposit methods — bKash, Nagad, Rocket, Upay and bank transfer. Withdrawals can only be made using the same method as the most recent deposit.

4.3 Transaction Authenticity

If suspicious financial activity is detected, bajilive may request additional documentation and temporarily put processing on hold. bajilive reserves the right to notify the relevant authorities if money laundering or any other illegal financial activity is suspected.

Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. A 25x wagering requirement must be met before the bonus amount can be withdrawn. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500, and ৳1,500 × 25 = ৳37,500 must be wagered before withdrawal.

5.2 Other Promotions

bajilive runs various promotions for regular members. Each offer has its own wagering requirements and validity period, which are clearly communicated at the time of claiming the offer. Currently available promotions include the weekly recharge bonus, cricket festival bonus, daily slots offer, birthday special reward and refer-a-friend reward.

5.3 Bonus Abuse

Misuse of the bonus system — such as claiming bonuses by creating multiple accounts, using a VPN or any other manipulation — is strictly prohibited. If such activity is detected, the relevant account will be closed and all bonuses will be cancelled.

5.4 Bonus Validity

Each bonus has a specific validity period. If the wagering requirements are not met within that period, the bonus balance is automatically cancelled. Make sure to use any bonus within the set time limit after it is credited.

Gaming Policy

6.1 Fair Play

All games on bajilive operate using certified Random Number Generator (RNG) technology. The outcomes of slots, casino and live games are determined entirely at random. bajilive does not manipulate game results and does not allow third parties to do so either.

6.2 Software and Technical Issues

If a technical error causes an abnormal win to be displayed, bajilive reserves the right to cancel that transaction. Bets lost due to server downtime or network interruption may not be refunded.

6.3 Sports Betting Rules

Once a bet is confirmed, it generally cannot be changed. If a match is cancelled or postponed, bajilive will make a decision regarding that bet in accordance with the applicable rules. Betting odds may change at any time — odds are not final until the bet is confirmed.

Prohibited Activities

The following activities are strictly prohibited on the bajilive platform:

• Creating multiple accounts in the same person's name.
• Registering using a false identity or someone else's identity.
• Bonus arbitrage or placing strategic bets specifically to extract bonuses.
• Playing games using automated bots, scripts or software.
• Hacking or gaining unauthorised access to another member's account.
• Conducting money laundering or suspicious financial activity.
• Deliberately identifying technical vulnerabilities in platform games or software to gain an advantage.
• Using bajilive's name, logo or brand without authorisation.

If any such activity is proven, the relevant account will be permanently closed, all balances will be forfeited and legal action may be taken if necessary.

Account Suspension and Closure

8.1 Closure by bajilive

bajilive may temporarily or permanently suspend any account for breach of these Terms, suspicious activity or technical security reasons. bajilive will generally attempt to notify a member before closing their account; however, in cases of serious breach, closure may occur without prior warning.

8.2 Closure by the Member

Any member may close their own account if they wish. To do so, they must contact the bajilive support team. If there is any valid balance remaining before the account is closed and all withdrawal conditions are met, it can be withdrawn.

8.3 Self-Exclusion

As part of responsible gaming, members may exclude themselves from the platform for a specified period or permanently. Attempting to create a new account while a self-exclusion is active is prohibited.

Limitation of Liability

bajilive strives to maintain the highest standard within the scope of its services; however, the platform is not liable for the following:

• Games or bets affected by internet disconnection or device issues.
• Any loss caused by unexpected errors in third-party game software.
• Login credentials being compromised due to a member's own negligence.
• Any indirect, incidental or consequential loss of any kind.

If bajilive is found liable for any loss, that liability will be limited to a maximum amount equal to the balance held in the member's account.

Privacy and Data Protection

bajilive collects, stores and processes members' personal information. To learn about how data is used in detail, please read our Privacy Policy, which explains the purposes of data collection, data protection measures and members' rights in full.

bajilive uses SSL encryption and other industry-standard security technologies to keep members' financial and personal information secure. Members' information is not shared with any third party without a legitimate reason.

Terms & Conditions Changes

bajilive reserves the right to change, add to, or cancel these terms and conditions at any time. Members will be notified of significant changes via email or through the platform. If a member continues to use the platform after any changes, they will be considered to have accepted the new terms and conditions.

Members are advised to visit this page regularly to stay informed about the latest version of the terms and conditions. The date of the last update will always be shown at the top of the page.

Contact & Support

If you have any questions or complaints about these terms and conditions, bajilive's support team is available seven days a week, twenty-four hours a day in both Bengali and English. Contact options:

• Live Chat: Directly from within the platform.
• Email: [email protected]

For answers to common questions, visit our Frequently Asked Questions (FAQ) section, which covers common questions about accounts, payments, bonuses, and gaming.

Those interested in learning more about bajilive can visit our About Us page.